Terms of Service

1 Program Name

The Cleaning Co. Coach SMS Messaging Program

These Terms govern your participation in the SMS text messaging program operated by The Cleaning Co. Coach, owned and operated by Morgan, based in Springfield, Missouri.

2 Program Description

By opting into our SMS messaging program, you consent to receive text messages from The Cleaning Co. Coach. Messages sent through this program may include:

• Appointment reminders – Notifications about upcoming calls, coaching sessions, or consultations you have scheduled with us.
• Service updates – Updates related to your mentorship program, coaching services, or any products you have purchased.
• Invoices and payment notifications – Billing reminders, payment confirmations, and invoice notices.
• Promotional messages – Information about new coaching programs, educational offers, freebies, and special promotions.
• Customer support – Responses to inquiries or follow-ups related to your account or services.

We will only send messages that are relevant to your relationship with The Cleaning Co. Coach.

3 Message and Data Rates

Message and data rates may apply. Standard carrier messaging and data rates charged by your mobile carrier may apply to all messages sent and received. The Cleaning Co. Coach is not responsible for any charges imposed by your mobile carrier. Please contact your carrier if you have questions about your messaging plan.

4 Message Frequency

Message frequency will vary depending on your level of engagement with our services and the nature of your inquiry or enrollment. You can generally expect to receive up to 4–6 messages per month, though this may increase during active coaching engagements, promotional periods, or when time-sensitive service updates are required.

5 Customer Support

If you have any questions, need assistance, or wish to learn more about our messaging program, you may reach us through any of the following:

• Reply HELP to any message you receive from us to receive support information.
• Email: morgan@thecleaningcocoach.com
• Website: www.cleaningcocoach.com

We aim to respond to all support inquiries within 1–2 business days.

6 How to Opt Out

You may opt out of receiving SMS messages from The Cleaning Co. Coach at any time.

After texting STOP, you will receive a final confirmation message and will be removed from our messaging list. You will not receive any further messages unless you opt back in. To re-subscribe, text START or sign up again through our website.

7 Privacy Policy

Your privacy is important to us. For full details on how we collect, use, and protect your personal information — including information collected through our SMS program — please review our Privacy Policy:

https://www.cleaningcocoach.com/privacy-policy

By participating in our SMS messaging program, you acknowledge that you have read and understood our Privacy Policy.

8 Eligibility

By opting into our SMS program, you represent that:

• You are at least 18 years of age.
• You are the account holder or have the account holder's permission to use the mobile number provided.
• You consent to receive automated text messages from The Cleaning Co. Coach at the mobile number you provided.

9 Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by updating the Effective Date at the top of this page. Your continued use of our services or participation in our SMS program after any changes constitutes your acceptance of the revised Terms.

10 Contact Us

If you have any questions or concerns about these Terms of Service, please reach out to us: